What is your shipping policy?

We ship all orders with DHL.
Shipping within Germany usually takes 2–4 business days. International shipping times may vary depending on the destination country and local customs processing.

What is your return policy?

You can return your order within 14 days of receiving it. Items must be unused and in their original condition. Return shipping costs are the responsibility of the customer.

Do you offer international shipping?

Yes, we offer international shipping to Europe and the United States. Delivery times may vary depending on the destination.

What payment methods do you accept?

We accept major credit cards including Visa, Mastercard, American Express, and Discover. You can also pay with PayPal and Apple Pay. Additionally, we offer payment via bank transfer — your order will be shipped once the payment has been received.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.

Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
How do I contact customer service if I have a question or concern?

You can contact our customer service team by email.  Our team is available to assist you with any questions or concerns you may have.


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