{"id":3136,"date":"2023-04-30T06:58:57","date_gmt":"2023-04-30T06:58:57","guid":{"rendered":"https:\/\/hoodfiance.com\/?page_id=2175"},"modified":"2026-05-12T11:12:36","modified_gmt":"2026-05-12T09:12:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/hoodfiance.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3136\" class=\"elementor elementor-3136\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b3e2e9 e-flex e-con-boxed e-con e-parent\" data-id=\"2b3e2e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17e19d2 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"17e19d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">What is your shipping policy?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>We ship all orders with DHL.<br \/>Shipping within Germany usually takes 2\u20134 business days. International shipping times may vary depending on the destination country and local customs processing.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">What is your return policy?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>You can return your order within 14 days of receiving it. Items must be unused and in their original condition. Return shipping costs are the responsibility of the customer.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Do you offer international shipping?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes, we offer international shipping to Europe and the United States. Delivery times may vary depending on the destination.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">What payment methods do you accept?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>We accept major credit cards including Visa, Mastercard, American Express, and Discover. You can also pay with PayPal and Apple Pay. Additionally, we offer payment via bank transfer \u2014 your order will be shipped once the payment has been received.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">How do I track my order?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Do you have a size guide?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\">Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">How do I contact customer service if I have a question or concern?<i class=\"ip-plus_big c-ip-accordion__arrow\"><\/i><\/div><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>You can contact our customer service team by email.\u00a0 Our team is available to assist you with any questions or concerns you may have.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class='cb-post-url-qr-code'><br><img src='https:\/\/api.qrserver.com\/v1\/create-qr-code\/?size=185x185&ecc=L&qzone=1&data=https%3A%2F%2Fhoodfiance.com%2Fen%2Ffaq%2F' alt='FAQ'\/><\/div>","protected":false},"excerpt":{"rendered":"<p>What is your shipping policy? We ship all orders with DHL.Shipping within Germany usually takes 2\u20134 business days.&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3136","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/pages\/3136"}],"collection":[{"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/comments?post=3136"}],"version-history":[{"count":6,"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/pages\/3136\/revisions"}],"predecessor-version":[{"id":3995,"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/pages\/3136\/revisions\/3995"}],"wp:attachment":[{"href":"https:\/\/hoodfiance.com\/en\/wp-json\/wp\/v2\/media?parent=3136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}